Frequently Asked Questions

Frequently Asked Questions 2018-05-15T18:17:45+00:00

General FAQs

Yes – we’re a home remodeling contractor for Baltimore Metro and Washington DC areas that is happy to share our references. This is a great way for you to get real answers about what it is like to work with us. You can speak to our past customers directly and ask them about anything related to their project – our service, our friendliness, the project’s results – whatever you want to know.

For more information, please contact us to request references.

Yes, we would be happy to help you explore financing options for your home improvement in Baltimore Metro and Washington DC areas. We have some popular choices, including an 18 month Same-As-Cash offer for qualified customers.

Please also know that perfect credit is not needed to apply for a payment plan. Homeowners with decent credit can get financing. We make applying quick, easy, and private.

For more information, visit our financing page.

Call our owner Ed Chmar. Ed is a very hands-on owner and he wants to resolve any questions, concerns, or issues quickly. You’ll have his direct line for easy access.

Your ability to call Ed directly is like a ‘peace-of-mind’ insurance policy. You know you won’t be left wondering who will help you if there is a problem.

None. You pay us nothing until the project is done – and done right. Very few home remodeling companies (in Baltimore Metro and Washington DC areas, and the entire country) are willing to make this kind of promise.

Our ‘no-deposit’ policy clearly demonstrates our commitment to completing your project with quality and efficiency. We know we don’t get paid until we do!

Yes, we have the strongest labor warranties because we match the length of the manufacturer’s warranty.

For example, if the product you select has a Lifetime Warranty, you will also have a Lifetime Labor Warranty with us. This means that if anything fails on your project for as long as you live in your home because of our workmanship, we will fix it at our expense.

Most companies offer a 1 or 5 year labor warranty for home improvement in Baltimore Metro and Washington DC areas. Some don’t offer any at all. Protect yourself with our matching labor warranty. For more details about warranties, please visit our Matching Labor Warranty page.

Yes, we accept all major credit cards.

Roofing FAQs

Yes, yes, and yes. These are CRUCIAL questions and you must get honest answers from any residential roofing company in Baltimore Metro and Washington DC areas that you are considering. (Don’t be shy about asking for proof!).

To give you one example of what can go wrong: if the roofer you choose is either not insured or under-insured and someone gets hurt during the roofing project, it is you – the homeowner – who can be held liable.

For your protection, always make sure you are dealing with licensed, registered, and insured roofing company.

The very first thing to know is we offer a real labor warranty. Labor warranties are important because the truth is that when a roof fails or has a problem, it is almost always because of a mistake during installation, not because of a product defect.

Most roofing companies in Baltimore Metro and Washington DC areas talk about the manufacturer warranty. And those warranties usually say “labor is covered.” What gets left unsaid is that the manufacturer only covers the cost of labor if their product was defective. Labor is not covered if there was an error during installation!

We have a true labor warranty – if your roof fails because of an installation problem, we fix it without charge for as long as you live in your home. On top of that, we offer GAF’s System Plus Warranty, which is an excellent manufacturer warranty. With Homelife Remodeling Inc., you get rock-solid protection on both products and labor.

We use GAF products. Here’s why:

  • GAF has been around for more than a century and have proven again and again that they make ‘Best of the Best’ quality roofing products and then stand behind them.
  • GAF creates products that work together to form a rock-solid roofing system. It isn’t just about the quality of their shingles – it’s about the quality of all their materials.
  • Finally, GAF has warranties that are real – everything is in writing and as promised.

Please note: We can also use CertainTeed roofing products if the homeowner prefers. CertainTeed meets our high standards for product quality and are a well-proven manufacturer.

It means the largest roofing manufacturer in North America has provided us training, has inspected both our installation and business practices and certified that we are a top professional roofing company for Baltimore Metro and Washington DC areas (and the entire country).

This certification assures homeowners that we will install their roof to exact manufacturer specifications. There are no short cuts and there is no shoddy workmanship – no exceptions.

One other bonus of certification: GAF allows us to offer extra warranty protection. Any roofer can use GAF products, but only a GAF trained and certified roofer can offer their best warranty.

We can’t give accurate quotes over the phone. We need to be on-site to see the scope of the project and also get a full understanding of your concerns about your current roof.

The good news is our roof consultations are free, and we will give you a firm, fair quote after the consultation. We would encourage homeowners to be cautious of any Baltimore Metro and Washington DC areas residential roofing contractor who will give you an estimate without inspecting your roof. These type of estimates are very unlikely to be accurate to your true roofing needs.

We have a policy that you ‘don’t pay us a dime’ until your roofing project is done – and done right. Many people are amazed that we don’t even take a deposit before doing the work, but for us it is all part of our policy to always be 100% accountable to homeowners.

After all, this ‘no deposit’ policy means we have the strongest possible incentive to get the project completed to your high satisfaction – we don’t get paid until we do! This is one of our real promises that demonstrate that our first priority is professional quality results – every single time.

Window FAQs

Sometimes price differences have to do with differences in quality of the windows, but a lot of it has to do with the different philosophies of window companies.

For example, some companies advertise replacement windows for Baltimore Metro and Washington DC areas at super cheap prices. But when you consult with them, you find the windows are of such low quality, that their real aim is to try to upgrade you to a higher priced windows. Other window companies invest a lot in sales and marketing, and have high overhead costs. Their windows may be of decent quality, but you end up paying for more than just the quality of the window.

Our philosophy is to sell very high quality windows at reasonable prices. No hype and no pricing games.

High-quality vinyl replacement windows for Baltimore Metro and Washington DC areas are the best combination of durability, low maintenance, and energy efficiency. They also look beautiful on your home.

Other window types – like wood and fiberglass, are harder to maintain and cost more.

Yes. We believe energy efficient windows are the best choice, because they save you money on energy bills over the long run. If you have been living with older windows, you might be surprised that your home is more comfortable with new windows.

We also have special glass package options that give homeowners the option to make these windows even more efficient.

For replacement windows in Baltimore Metro and Washington DC areas, we recommend the Majestic Signature Series, manufactured by Ideal, a family-owned company in New Jersey. This window manufacturer is the perfect combination: they have a “craftsman” mindset when it comes to quality, and a “personalized” mindset when it comes to service.

Many window manufacturers are huge and it is difficult to get service if there is an issue with their product. These large companies sometimes spend more effort on marketing than on the quality details of their windows. Ideal is the exact opposite – they insist on both great service and superb quality windows.

We offer a complete offering of window styles, including:

  • Double Hung
  • Slider
  • Picture
  • Casement
  • Bay and Bow
  • Basement
  • Awning
  • Garden Windows
  • Patio Doors

Check with us about financing and get an affordable monthly payment plan for replacement windows in Baltimore Metro and Washington DC areas. We have some outstanding options, including some zero interest plans for qualified customers. Visit our Financing Page to discover more.

Yes. While no window can stop every possible scenario, Majestic Windows come with the option of DualTech™ locks with steel reinforced locks and keeper rails. You can also choose ASTM certified night latches – your windows can be partially open for ventilation but with the extra security of these heavy-duty night latches.

Siding FAQs

We install CertainTeed siding and it comes with a manufacturer’s Lifetime Warranty.

We also match that warranty with one of our own: for as long as you live in your home, we will fix any problem or failure caused by an installation error (at our expense, of course). Very few home siding contractors in Baltimore Metro and Washington DC areas (or anywhere else) are willing to stand behind their work so strongly.

We install CertainTeed siding and it comes with a manufacturer’s Lifetime Warranty.

We also match that warranty with one of our own: for as long as you live in your home, we will fix any problem or failure caused by an installation error (at our expense, of course). Very few home siding contractors in Baltimore Metro and Washington DC areas (or anywhere else) are willing to stand behind their work so strongly.

If you want to invest in new siding, but prefer to spread the cost over time, ask us about financing options. We have many terrific payment plans. We even have zero-interest plans for qualified customers. Visit our financing page to discover more.

It can. It depends on what options you choose. For example, if you choose foam-backed siding that will make your home more energy efficient.

During a free siding consultation, we can map out your choices and let you compare costs. A good rule of thumb is to ask about the R-Value of any siding you are considering. The higher the R-Value, the more energy efficient the siding is.

Yes we are. Always be sure to ask this question of any Baltimore Metro and Washington DC areas house siding contractor you are considering. Hiring an uninsured (or under-insured) contractor means the liability for injuries can fall to the homeowner. Don’t take risks; always verify that your contractor has both proper licensing and insurance.

No honest home remodeling contractor in Baltimore Metro and Washington DC areas can give you an accurate price without first talking to you about your specific needs and determining the size of your home with an on-site visit. What I can tell you is this – we make the quote process easy. You will get a firm, fair quote from a friendly consultant.

First visit our siding page. Then contact us for a free consultation about your siding. Even if you don’t hire us, you’ll get an informative education about the different types of siding and what we recommend to best match your needs and your home.